Accessibility Statement for Lion Homes

This accessibility statement applies to the Lion Homes website - www.lion-homes.co.uk.

This website is run by Lion Homes (Norwich). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

  • some text is hard to read against the background colour
  • PDF documents are not accessible to screen reader software
  • zooming the web page causes some content to overlap
  • you cannot skip to the main content when using a screen reader or keyboard
  • it is not clear which item is currently selected when using a keyboard

 

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

[add contact details]

We’ll consider your request and get back to you as soon as possible.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Lion Homes (Norwich) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images and PDFs do not have a suitable text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).

There is insufficient contrast between text and the background in multiple places, so people may find the website hard to read. This fails WCAG 2.2 success criteria 1.4.2 (contrast (minimum)).

Text cannot be resized to 200% as on some screen sizes it spills over and overlaps other content, making it unreadable. This fails WCAG 2.2 success criterion 1.4.4 (resize text).

PDFs on the website are scanned documents and are therefore made up of a single image, and the text contained within them is part of this image. They do not have descriptive titles, are not tagged, and do not have a language specified. All these things make them very difficult for users who rely on screen readers. This fails WCAG 2.2 success criteria 1.3.1 (info and relationships), 2.4.2 (page titled), and 3.1.1 (language of page).

There is no bypass block ("skip to content") or clear focus styles, this makes it difficult to navigate for people using their keyboard to navigate and for those using screen readers. This fails WCAG 2.2 success criteria 2.4.1 (bypass blocks) and 2.4.7 (focus visible).

The website only offers one method of finding pages. This fails WCAG 2.2 success criterion 2.4.5 (multiple ways).

Some elements on pages have inconsistent behaviours which could cause confusion. This fails WCAG 2.2 success criterion 3.3.1 (consistent identification).

 

What we’re doing to improve accessibility

We are in the early stages of an accessibility review and plan to address all the non-compliances in 2024.

 

Preparation of this accessibility statement

This statement was prepared on 29 November 2023. It was last reviewed on 29 November 2023.

This website was last tested on 28 November 2023.

The test was carried out by Bigfork Limited. At the time of testing, the website had three pages:

  • Home
  • Three Score
  • Privacy

All these pages were tested using automated testing tools, as well as a manual audit carried out to the WCAG 2.2 AA standard.